Refunds and returns

To return an item, get a Return Request number from Apollo Distribution. Ship returns "freight prepaid" with the number on all documents. Returns within 30 days have no restocking fees. After 30 days, only annual returns are accepted. Returned merchandise must be in original packaging and re-sellable condition. A 25% restocking fee applies to items needing extra handling. Email orders@apollo-us.ca for return requests. Claims for lost or damaged goods must be made with the carrier. Claims for shortages or errors must be made within 15 days of receipt.